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Product and
Services
Information
CRI Electric, Inc.
VID # 4107
CISV VID # 1742953072200
(As listed on the Centralized Master Bidders List (CMBL))
Vendor Contact Information
| CISV Contact Information |
|
|
CMBL Address (if different): |
|
| Contact Person: |
Israel Garza |
|
5504 Bandera Rd # 618 |
|
| Phone #: |
(210) 509-8889 |
|
San Antonio, TX 78238 |
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| Fax #: |
(210) 509-7004 |
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Phone #: (210) 509-8889 |
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| E-Mail Address: |
igarza@cri-electric.com |
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Fax #: (210) 509-7004 |
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Product / Services Information
Services
|
Service Description |
Class-item
|
List/State Price
|
| ON-SITE COMPUTER/PRINTER
MAINTENANCE
|
920-47 |
$ |
| ON-SITE NETWORKING (NOVELL, NT)
|
920-37
|
$ |
| DEPOT COMPUTER/PRINTER
MAINTENANCE |
920-47
|
$ |
| CABLING |
962-18
|
$ |
Products
Maintenance, Repair and Support Plan
Cri Electric is concerned with you,
the customer. We will do our best to meet your needs in product
support and service. If you have questions concerning the
operation of the equipment you purchased from our company,
please contact our Technical Services Line at
(210) 509-8889,
and request Scott Lee. Our hours of operation are Monday through
Friday, 8:00 a.m. to 5:00 p.m. CST or e-mail
slee@cri-electric.com. |
| Statement of Guarantee
CRI Electric will make
available equivalent replacement parts for a product sold to the
state for at least 3 years after a product is discontinued.
|
WARRANTY POLICY
REFUNDS: 100% refunds are issued
within seven(7) days.
IN-STORE CREDIT: Credits are issued
within (30) days at the CURRENT Cri Electric selling price (on the day
of return).
| Assembled Systems: |
1 year parts labor warranty |
| CPU Chips: |
30 day exchange warranty |
| Monitors: |
With original packaging, 1 year
exchange.
Without original packaging, 1 year repair. |
| All other products: |
1 year exchange warranty. |
| Note: |
Longer manufactures’ warranty may
apply
beyond Rx Technology’s warranty term(s). |
GENERAL CONDITIONS: Returns must include original
packaging and all accessories. For expedient service, an original
invoice copy must be included.
Cri Electric makes no warranty that the products sold are
fit for a particular purpose and disclaims such warranties to the extent
that they may be implied by law. In the event of product failure,
purchaser’s sole remedy shall be repair or replacement as provided
above. Under no circumstances will Cri Electric be liable for incidental
or consequential damages arising out of the use, or inability to use,
products purchased from Cri Electric.
This warranty covers ONLY hardware and software purchased
from Cri Electric by the original purchaser. This warranty is
non-transferable.
No warranty or guarantee exists for damage or destruction
of a willful nature, caused deliberately by any person or arising from
the use of the product for any reason other than it’s intended use by
the manufacturer.
No warranty exists for any damage resulting from
modifications made by any person other than an Cri Electric Technician.
(Modifications to include installation and altering of software and/or
hardware.)
No warranty exists for repairs of damages due to natural
causes, including electrical surges, fire, flooding, etc. No payment
will be made for any data or software lost for any reason.
|
Class/Items Available |
Description
|
|
204-
13,16,19,20,28,33,34,35,37,46,48,
53,54,55,58,60,62,64,68,71,74,75,76,
77,78,80,82,84,88,89,90,93,96
|
Computer Hardware and
Peripherals for Microcomputers |
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206-
14,17,21,23,25,27,28,31,32,34,36,44,
45,46,47,51,54,56,57,59,61,64,66,70,
71,72,73,74,75,78,80,84,85,86,93 |
Computer Hardware and
Peripherals for Mini and Mainframe Computers |
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207-
10,,25,30,3242,75,84,87,89 |
Computer Accessories
and Supplies |
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208-
10,20,27,30,37,39,40,42,43,44,45,47,
50,53,54,55,58,61,65,66,67,68,71,72,
76,82,83,84,85,87,90,94
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Computer Software for
Microcomputers (Preprogrammed) |
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209-
11,28,31,38,40,41,43,44,45,48,51,54,
56,58,62,64,66,67,68,69,72,73,77,82,
84,85,86,88,95 |
Computer Software for Mini and
Mainframe Computers (Preprogrammed) |
287-
42,48,54,96 |
Electronic Components,
Equipment, Replacement Parts, & Accessories (AIS ONLY)
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|
600-
61,72 |
Office Machines, Equipment and
Accessories |
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610-
56,63, |
Office Supplies: Carbon Paper and
Ribbons, All Types |
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725-
13,14,15,17,18,21,23,28,36,43,45,51,
52,53,55,56,57,58,59,60,61,62,74,78,
82 |
Radio Communication, Telephone and
Telecommunication Equipment, Accessories and Supplies |
|
730-
72,86 |
Radio Communication, Telephone and
Telecommunication Testing, Measuring and Analyzing Equipment,
Accessories and Supplies |
|
840-
56 |
Television Equipment and
Accessories |
|
907-
28,35 |
Architectural and Engineering
Services, Non-Professional |
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915-
5,26,36,49,51,75,77,79 |
Communications and Media Related
Services |
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918-
28,29,30,46,95 |
Consulting Services |
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920-
2,4,7,14,18,21,23,24,25,26,28,31,33,
35,37,38,42,43,45,47,49,56,63,77,95,
96
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Data Processing, Computer and
Software Services |
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939-
21
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Equipment Maintenance and Repair Services for Computers, Office,
Photographic, and Radio/Television Equipment
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958-
23
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Management Services
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962-
18 |
Miscellaneous Services (AIS only) |
990-
05, 22, 31, 39, 50, 80
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Security, Fire, Safety, and
Emergency Services |
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